Privacy Policy
A plain-language overview of what Wazaj collects, what it does not collect, and how your workspace data is protected.
What we collect
- Account identity (name/email)
- Workspace configuration
- Operational messaging data (as configured)
Where data lives
- Your backend remains source of truth
- Sensitive credentials stay server-side
- Frontend keeps only UX-safe state
What we don’t do
- Sell personal information
- Put tokens in URLs
- Expose provider secrets in the UI
Request data deletion
Need your data removed? Follow our step-by-step instructions.
Security-first
Privacy Policy
This policy describes how Wazaj collects, uses, and protects information when you use the product.
Effective date: 6/11/2026
Sections
1. Apesi
Wazaj is a SaaS product for WhatsApp Business management that enables multi-user teams to collaborate on conversations, templates, and operational workflows.
2. Information we collect
- Account information: name, email, and identifiers needed to authenticate you.
- Workspace data: configuration, connected accounts metadata, and operational settings.
- Messaging metadata: conversation and template data required to provide the service (subject to your backend configuration).
- Usage data: basic diagnostics and performance signals to maintain reliability.
3. How we use information
- Bay epi opere sevis la, enkli otantifikasyon ak akse workspace la.
- Enable collaboration features for multi-user teams.
- Amelyore pefomans pwodwi a, fyab, ak eksperyans itilizate.
- Reponn demann sipò yo epi rezoud pwoblem yo.
4. Token ak idantifyan sansib
Wazaj is designed to keep sensitive provider and platform credentials server-side. The frontend is intentionally limited to what is required for user experience.
5. Pataj ak divilgasyon
We do not sell personal information. We may share information with service providers that help us operate the product (e.g., infrastructure, monitoring), under appropriate safeguards.
6. Data retention
We retain data for as long as necessary to provide the service and meet legal, security, and operational requirements. Retention periods may vary by data type and workspace configuration.
7. Security
We use reasonable technical and organizational measures to protect information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.
8. Your rights
Depending on your jurisdiction, you may have rights to access, correct, delete, or export certain data. Contact us to make a request.
9. Changes
We may update this policy from time to time. We will post updates on this page and adjust the effective date.
10. Contact
Questions about privacy? Contact your workspace administrator or your Wazaj support channel.
Also read our Terms of Service.