WhatsApp for teams
A simple, beautiful workspace for business messaging
Inbox, templates, teams, campaigns, catalogs, AI, rules, and billing — together in Wazaj.
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Why us
Built for how your team already works
Wazaj is not a generic inbox add-on. It matches how WhatsApp Business teams run shifts: clear ownership, repeatable answers, and managers who see reality without juggling five tools.
Faster replies, fewer collisions
Shared queues and full history help agents continue threads without stepping on each other—while leads get a fair view of load and quality.
From first hello to renewals
Templates, campaigns, catalogs, and billing sit next to the conversation so support and growth share the same mental model your floor already trusts.
Room to scale without chaos
Roles, teams, and limits grow with you. Start lean, add regions or departments when you need them, and keep policies consistent across the company.
Product
Everything your team needs
One place to run WhatsApp Business day to day — clear, fast, and friendly.
Shared inbox
One queue, clear ownership, full history.
Templates
Create and manage Meta-approved message templates.
Teams & access
Departments, members, and permissions you control.
Campaigns
Broadcasts with scheduling and delivery insight.
Catalogs
Products linked for rich WhatsApp conversations.
AI assistant
Suggestions and context to help agents reply with care.
Notification rules
Turn alerts on or off and tune operational signals.
Billing
Plans and limits, managed in the dashboard.
Accounts
Connect and oversee WhatsApp Business numbers.
FAQ
Straight answers
If you are comparing tools for WhatsApp Business, these are the details teams ask about first.
No. Operators connect WhatsApp Business through a guided flow—you are not asked to build, host, or maintain a separate Meta developer application. Wazaj handles the integration path while you complete Meta authorization and any business verification steps Meta requires for your number.
Yes. Wazaj is designed for multi-user work: teams, roles, and a shared inbox so sales and support collaborate on one approved Business number without passing around a personal device. Routing and permissions help you decide who can reply, view history, or manage templates.
Sensitive credentials should live on the server, not in the browser. Wazaj follows a backend-first approach so Meta tokens and customer data are protected with tight boundaries, HTTPS in transit, and organization sign-in. Read the Security page for how access is structured end to end.
A Wazaj account and a WhatsApp Business phone number you can verify with Meta. From there you use Connect WhatsApp, finish the screens, and your workspace loads accounts, templates, inbox, campaigns, and billing according to your plan.
Plans and entitlements are managed in the billing area of your workspace. You can start on a smaller tier and upgrade as volume grows; exact limits (accounts, seats, features) depend on the plan your organization selects at signup or upgrade time.
Yes. Notification rules let you turn operational alerts on or off and tune what your team sees. AI features are helpers for drafting and context—they do not replace Meta policies on consent, template categories, or session rules for customer messages.